WhatsApp Business catalogue

Most buyers will reach you on WhatsApp. A tidy business profile makes you look trustworthy and saves you typing.

1. Install the free WhatsApp Business app and use the same number as on your stall.
2. Fill in the profile: photo, description, city, working hours and your stall link.
3. Add your top products to the Catalogue with photo, price and a short description.
4. Set up a greeting message and quick replies for common questions: delivery time, customisation, payment.
5. Use labels (New order, Paid, Shipped) so no order is forgotten.